Thanks for taking the time to read this. As our community continues to grow, there will be more and more people on our platform. Therfore we want to ensure that your experience with us is always a pleasant one. To make that happen, we’ll need your help.
Respect each otherTogether with you, we aim to provide the best experience to our users, which is why we ask for your actions to reflect Partly’s belief in respecting all individuals regardless of their race, religion, national origin, disability, political beliefs, gender, sexual orientation, age or any other personal characteristics. Let’s treat everyone as we wish to be treated, and create a respectful experience for all.
Safety for everyoneEveryone wants to get things done safely. So please ensure that you follow the local law, regulations, rules, policies and guidelines issued by the government, relevant authorities, or by Partly. If you are a Service provider never apply or start the task under the influence of heavy medicine or alcohol. Likewise, if you are feeling tired, reject task requests or inform Partly support if you are already in the process.
Ethics and fairness in all dealingsAt Partly, we aim to be transparent and fair in all our dealings. The Partly app is intended to allocate tasks in a fair manner to all Service providers, and provide the best possible service to our Customers who are looking for help with certain tasks. We will take appropriate actions or deactivate any account(s) associated with the types of activities mentioned below.
As a Customer you must never:
As a Service provider you must never:
Whether you are a Customer or Service provider, please rate your experience once the task is completed. Honest feedback helps ensure that everyone is accountable for their behaviour. This accountability creates a respectful, safe environment for both Customer and Service provider. And if something happens in the process — whether it’s an argument or you are not able to contact other user — make sure to report it by tapping “Report” in the app so that our customer support team can follow up.