How can we help?

Technical issues

The app is not working?

We suggest you to check up if you have the latest version of the app downloaded on your device. Updating the Partly app allows you access the newest features and changes.

You can also try the following to fix the issue:

  • Log out and log in again
  • Uninstall and reinstall the app
  • Restart your device

If the app is still not working, please contact us via "Support” -> “Contact Partly” or at When contacting us please be as detailed as possible adding screenshots and descriptions of how you got the error, so that our team can fix these issues ASAP.